Privacy policy

Your personal information is protected

We consider the protection of privacy and personal data to be a primary duty. We handle the personal data of our users and their contacts exclusively in accordance with applicable legislation.

We process data only to the extent absolutely necessary and for the time absolutely necessary.

Below you will find an overview of how we handle your personal data and how your data is protected.

Clipsan as Data Controller   Clipsan as Data Processor

Clipsan as Personal Data Controller

The controller of your data is Clipsan s.r.o. with registered office Dominikánská 6, 301 00 Plzeň, Czech republic, company ID 28045998, registered in the Commercial Register maintained by the Regional Court in Pilsen, section C, insert 83047.

The company Clipsan s.r.o. is registered in the register of the Office for Personal Data Protection (Czech republic) under the number 00037532.

We operate our services through the websites a and through them we obtain and subsequently process your personal data.

What personal data do we process

As a Personal Data Controller, depending on the services and products provided, we mainly process the following personal data:

  • name and surname
  • e-mail adress
  • telephone number
  • mailing address
  • billing data (company name, ID number, VAT number, bank account numbers)
  • possibly other data depending on the service provided

We may also obtain information about you from other sources and add it to the information you have already provided to us.

Depending on how you use our services, we also obtain other data such as:

  • IP addresses
  • Cookies files
  • Or other online identifiers

Why do we process personal data

We process personal data for the purpose of marketing and providing the Clipsan service.

We also process personal data at the time of downloading electronic materials located on our website, registering for a webinar, registering to receive news, etc. In such a case, by registering, you give us your consent to the processing of your personal data for this purpose.

Can we process your personal data even without your consent?

Yes, there may be situations where we do not need your consent to process your personal data.

This situation can occur in the following cases:

  • When you order one of our products or services, we process your data based on the purpose of fulfilling the contract.
  • When we are required to do so by law or other legal regulation.
  • At the moment when the processing is necessary for the purpose of legitimate interest, in particular ensuring the security of our website.

How we will communicate with you

At the moment when we obtain consent to the processing of personal data, or in a situation where the processing of personal data is not conditional on obtaining consent (for example, for the purpose of fulfilling a contract), we will communicate via:

  • e-mail
  • phone
  • chat
  • social networks
  • possibly other applications (for example, Facebook Messenger)

How long will we process personal data?

We process the personal data of users who are our customers and use one of the paid services or products for the duration of the cooperation and for 10 years after its end.

We process the personal data of people who have expressed an interest in downloading brochures, e-books, registered for a webinar organized by us, subscribed to news, etc. for the period of consent until the time of its revocation, but a maximum of 5 years.

You can withdraw your consent anytime by writing to You can temporarily interrupt the processing by clicking on the link that is part of every e-mail we send.

We process personal data obtained using cookies for a period of 5 years.

How we secure personal data

We take a number of security measures aimed at protecting your personal data as well as the personal data of our Users and their contacts.

All data is stored in secure data centers in the Czech Republic. Access to these servers is protected by personal identification and the usual measures that quality data centers offer.

To protect data, we use modern technologies that correspond to the current level of technical development, and implement all possible currently known measures to secure personal data from unauthorized third-party access.

We use Secure Socket Layer (SSL) technology to protect data when entering or displaying it. Sensitive data (card numbers, etc.) are not stored on our servers.

All security measures on our part must necessarily be complemented by responsible behavior on your part. In particular, you will not provide your user data (and passwords) to our applications to anyone else and you will observe basic general security measures.

Furthermore, please keep in mind that if you communicate with us by e-mail, via chat, or other applications, these methods of communication may not be encrypted. Therefore, you should not use them to communicate confidential information.

Who has access to your personal data

We, as the Personal Data Controller, and especially our colleagues who ensure the sending of newsletters and business communications, have access to your personal data.

These colleagues are vetted, they only have access to the data they need to provide the service and only for the necessary time.

Information about processors

We process personal data in our own Clipsan marketing application.

Processors selected by us, especially server and security providers, also have access to your personal data.

They are only those entities that provide us with sufficient guarantees and guarantee the fulfillment of requirements based on valid legal regulations.

How can you withdraw your consent?

You can revoke your voluntarily granted consent to the processing of personal data at any time free of charge.

Email us at stating that you are withdrawing your consent.

However, this withdrawal of your consent does not affect the processing of your personal data to the extent necessary to fulfill other obligations imposed on us by law or other legal regulation.

What rights do you have in relation to the processing of personal data?

Based on the Personal Data Protection Act and other legal regulations, in particular the General Regulation on the Protection of Personal Data, you have the following rights:

  • the right to withdraw your consent at any time
  • the right to modify and supplement your personal data
  • the right to request restriction of personal data processing
  • the right in certain cases to object to the processing of your personal data
  • the right to request the transfer of your personal data
  • the right to access your personal data
  • vin certain cases, the right to be notified of a personal data breach
  • the right "to be forgotten", i.e. the right to delete personal data, unless we are required to process them by another legal regulation or other legal obligation

As a data subject, you have the right to ask what personal data we process about you. You can use this right for free for the first three inquiries per year. Each further inquiry will be charged a fee of CZK 500 for each request.

Clipsan as a Personal Data Processor

We as Clipsan s.r.o. with registered office Dominikánská 6, 301 00 Plzeň, Czech republic, Company ID 28045998, registered in the Commercial Register maintained by the Regional Court in Pilsen, section C, insert 83047, we operate the Clipsan service.

Our clients use Clipsan mainly for their marketing and sales. In this case, our client is the Personal Data Controller and we are one of its Personal Data Processors.

This means that we are authorized by the Controller to process the personal data of their customers and those interested in their services based on the Controller's instructions. The scope of processed personal data is determined by the Controller himself.

This is in particular the following personal data:

  • name and surname
  • e-mail address
  • address
  • telephone number
  • IP address
  • and other personal data that Controllers collect on the basis of their activities.

We process this personal data for as long as the Controller uses the Clipsan service. After the termination of our relationship with the Controller, we completely delete the data stored and obtained by him.

We have no direct relationship with the subjects of the Controller' personal data, and therefore the Controllers who collect and store the data in our Clipsan marketing system are always responsible for such personal data. In particular, they are authorized to process this personal data.

We treat entrusted personal data responsibly. And just as in the position of Controller, we implement the same security measures described in the "How we secure personal data" section of this Policy.

As a Processor, we are ready to provide cooperation to Controllers in their exercise of citizens' rights. For example, if interested parties or customers are asked for an overview of their processed data, their corrections and deletion, etc.

All our employees who work with the personal data of Controllers, or of their contacts, are bound by confidentiality and have access only to such data as they need to perform their work.

We do not use the saved personal data of Controllers, i.e. their contacts, interested parties or customers, for our own marketing or other purposes.


We use cookies on our website to improve the provision of our services.

Cookies are small amounts of data that the browser stores on the User's computer. On our website, we use cookies for content customization, statistical activity and social networks.

We use the stored information to customize the content you see. Furthermore, to improve the user experience on our website. In other words, we want to create better services for you with your help.

We therefore obtain data about the browser used, the operating system, and the IP address. None of this data is linked to a specific person and this data is anonymous to us.

We do not transfer any data obtained in this way to third parties.

You have the option to set the level of protection of the use of cookies in your browser or to turn them off completely.

Protection of children

Protecting the privacy of the very young is extremely important to us.

For this reason, we do not store or collect information about those we know to be under the age of 13.

No part of our site is designed to appeal to anyone under the age of 13.

How to contact us

If you have any questions, you can contact us by e-mail at or by phone at +420 608 444 568, every weekday between 9 a.m. and 3 p.m.

Clipsan s.r.o.
Ing. Václav Krajňák

In Plzen on 21. 5. 2018